PRIVACY POLICY

This Privacy Policy applies to your personal data when you visit topestate.bg or use our services through this site and does not apply to other sites or services that we do not own or control. It applies to all visitors to our site and is intended to help you understand what personal data we collect, why we collect it and what we do with it.
We want you to be aware of how we use your information and the ways in which you can exercise your rights.

This Privacy Policy aims to inform you how we manage your personal data, what your privacy rights are and how the law protects you. By using any of our services and/or registering an account, you acknowledge that you have read and understood this Privacy Policy as well as our Cookie Policy.

CONTACT DETAILS

DATA ABOUT THE CONTROLLER

The organisation providing services to you through this website in the capacity of Personal Data Controller is Top Estate Ltd. Gorna Oryahovitsa, ul. Rakhovets 5, inc. topestatebg@gmail.com, tel: 0888 177 101

THE DATA WE COLLECT AND HOW WE USE IT

Personal data is data that describes and relates to someone in a personal capacity. It is data by which individuals can be identified.
We collect some personal data in order to provide services to all of our customers. We only process personal data for lawful reasons. We do not sell or otherwise distribute your personal data.

We process the following personal data about individuals for the following purposes:
Customer data: three names, personal identification number, details of identity document, e-mail address, telephone number, correspondence address, permanent address and, in certain cases, details of family status, in order to prove ownership of real estate.

Identification data such as names, personal identification number, identity document data, permanent address and correspondence address and, in some cases, marital status, are necessary for us to verify your identity when entering into a contractual relationship in order to provide real estate intermediary services and prepare the necessary documents in this regard.

E-mail address, telephone number, mobile phone number and address are necessary for us to contact you at any time during the performance of the requested services in connection with their successful and timely implementation, to respond to your inquiries and other requests.

Subject to your explicit consent, depending on your device permissions, if you post on our Site, we automatically collect and process information about your actual location, including IP address, GPS, Wi-Fi access points and mobile hotspots.

Personal information is collected as users register, request information, sign up for events, apply for jobs, and post opinions through discussion forums or online surveys.
Where we have received an enquiry from you via one of our contact forms, we will use the contact details provided to us to contact you and provide you with the information or assistance you require.

We do not collect personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs or trade union membership, or data relating to health, sex life or the human genome.

Where we have received an enquiry from a person via one of our contact forms, we will use the contact details they have provided to contact them and provide them with the information or assistance they require.

We would like to use your e-mail address and telephone number to send you information about our services, promotions, discounts and bonuses that you can use. We will only do this if you give us your consent to receive this information:
- By email
- By SMS
- By phone
- In all ways

Your consent is voluntary and you will be able to use our services even if you do not provide it. However, we believe that such information would be useful to you as it will reflect the development of the services we offer, our latest projects in the real estate business as well as offers tailored to your individual interests and searches.

We will not use your contacts to advertise third party products or services.

You may withdraw your consent to receive this information at any time by contacting the Data Protection Officer at topestate.bg

ON WHAT BASIS WE USE YOUR PERSONAL DATA

The processing of your personal data is necessary in order for Top Estate EOOD to provide real estate intermediary services, insofar as it is obliged under the current legislation to store such data, as well as on the basis of the legitimate interests of Top Estate EOOD and its contractors to carry out economic activity, insofar as the processing of personal data is limited to the minimum necessary for this purpose.

We acknowledge that each of you is only providing your own personal data which is up to date at the time of provision. Each person declares that the data is his/her own and provides the same voluntarily and of his/her own free will.
Top Estate Ltd is not responsible for the collection and lawful processing of data of third parties who are indicated by you when you visit our website.

With regard to the persons with whom we are about to conclude a real estate intermediation contract, we process the following data: full names, identity document data, data from real estate ownership documents, civil status acts and other data that are necessary to identify the person in order to draw up and issue the necessary documents in connection with the provision of intermediary services.

We only use your personal data for marketing purposes if you have given us your explicit consent to do so. The absence of consent or its withdrawal does not affect in any way your ability to use our intermediary services.

Each User has the right to withdraw his/her consent to the processing of personal data at any time by sending an e-mail. This does not affect the lawfulness of the processing we have already carried out on the basis of your prior consent.

HOW WE PROCESS YOUR PERSONAL DATA

The personal data provided to us is processed both by automatic means and manually and is protected by appropriate security measures, taking into account the state of the art, the costs of implementation, as well as the nature, scope, context and purpose of the processing. Top Estate Ltd implements appropriate administrative, technical, personnel and physical measures to protect personal data in its possession from loss, theft and unauthorised use, disclosure or modification.

SECURITY MEASURES

All information we receive about you is stored on secure servers and we have taken a wide range of technical and organisational measures that are appropriate and necessary to protect your personal data, including from accidental or unlawful loss, access or disclosure; to identify reasonably foreseeable network security risks and minimise security risks, including through risk assessment and regular testing.

Personal data is accessible only to authorized persons who need access to perform their work in connection with the provision of our services, who have received appropriate training and are required to treat the information as confidential in accordance with the principles of legality, good faith, confidentiality and accuracy.

We do not provide your personal data to third parties without a legal or contractual basis, we do not sell or distribute it.

COOKIE POLICY

Cookies are information stored in your browser (or mobile app). They are used to store settings and identifiers required for some of the services provided on the Site.

Control of cookies in the browser

If you wish, you can also use your browser settings to delete and/or disable the receipt of cookies from a specific or all sites.